Privacy Policy
Custom Privacy statement:
All information gathered through our submission form are solely used to contact clients with information requested by the submitter. This includes information regarding rates and availability, as well as scheduling meetings such as walkthroughs, or to coordinate with movers the day of the move. We will only call or text clients to coordinate such things and we never sell or share any information with outside parties or other businesses.
We collect Email addresses, Phone numbers, and names of clients to communicate with them as needed.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Wissahickon Moving Company. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.wissahickonmoving.com/privacy-policy-1. Message HELP for help. Reply STOP to any message to opt out.
==============
Last updated: January 28, 2026
This Privacy Policy describes Our policies and procedures on the
collection,
use and disclosure of Your information when You use the Service and
tells You
about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using
the
Service, You agree to the collection and use of information in
accordance with
this Privacy Policy.
Interpretation and Definitions
------------------------------
Interpretation
~~~~~~~~~~~~~~
The words whose initial letters are capitalized have meanings defined
under
the following conditions. The following definitions shall have the
same
meaning regardless of whether they appear in singular or in plural.
Definitions
~~~~~~~~~~~
For the purposes of this Privacy Policy:
* Account means a unique account created for You to access our
Service or
parts of our Service.
* Affiliate means an entity that controls, is controlled by, or is
under
common control with a party, where "control" means ownership of
50% or
more of the shares, equity interest or other securities entitled
to vote
for election of directors or other managing authority.
* Company (referred to as either "the Company", "We", "Us" or "Our"
in this
Privacy Policy) refers to Wissahickon Moving Company LLC, 429 w
sedgwick
street.
* Cookies are small files that are placed on Your computer, mobile
device or
any other device by a website, containing the details of Your
browsing
history on that website among its many uses.
* Country refers to: Pennsylvania, United States
* Device means any device that can access the Service such as a
computer, a
cell phone or a digital tablet.
* Personal Data (or "Personal Information") is any information that
relates
to an identified or identifiable individual.
We use "Personal Data" and "Personal Information" interchangeably
unless a
law uses a specific term.
* Service refers to the Website.
* Service Provider means any natural or legal person who processes
the data
on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to
provide
the Service on behalf of the Company, to perform services related
to the
Service or to assist the Company in analyzing how the Service is
used.
* Usage Data refers to data collected automatically, either
generated by the
use of the Service or from the Service infrastructure itself (for
example,
the duration of a page visit).
* Website refers to wissahickonmoving.com, accessible from
<https://www.wissahickonmoving.com/>.
* You means the individual accessing or using the Service, or the
company,
or other legal entity on behalf of which such individual is
accessing or
using the Service, as applicable.
Collecting and Using Your Personal Data
---------------------------------------
Types of Data Collected
~~~~~~~~~~~~~~~~~~~~~~~
Personal Data
*************
While using Our Service, We may ask You to provide Us with certain
personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited
to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
Usage Data
**********
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet
Protocol
address (e.g. IP address), browser type, browser version, the pages of
our
Service that You visit, the time and date of Your visit, the time
spent on
those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may
collect
certain information automatically, including, but not limited to, the
type of
mobile device You use, Your mobile device's unique ID, the IP address
of Your
mobile device, Your mobile operating system, the type of mobile
Internet
browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You
visit Our
Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
*********************************
We use Cookies and similar tracking technologies to track the activity
on Our
Service and store certain information. Tracking technologies We use
include
beacons, tags, and scripts to collect and track information and to
improve and
analyze Our Service. The technologies We use may include:
* Cookies or Browser Cookies. A cookie is a small file placed on
Your
Device. You can instruct Your browser to refuse all Cookies or to
indicate
when a Cookie is being sent. However, if You do not accept
Cookies, You
may not be able to use some parts of our Service.
* Web Beacons. Certain sections of our Service and our emails may
contain
small electronic files known as web beacons (also referred to as
clear
gifs, pixel tags, and single-pixel gifs) that permit the Company,
for
example, to count users who have visited those pages or opened an
and for other related website statistics (for example, recording
the
popularity of a certain section and verifying system and server
integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies
remain on
Your personal computer or mobile device when You go offline, while
Session
Cookies are deleted as soon as You close Your web browser.
Where required by law, we use non-essential cookies (such as
analytics,
advertising, and remarketing cookies) only with Your consent. You can
withdraw
or change Your consent at any time using Our cookie preferences tool
(if
available) or through Your browser/device settings. Withdrawing
consent does
not affect the lawfulness of processing based on consent before its
withdrawal.
We use both Session and Persistent Cookies for the purposes set out
below:
* Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent
use of
user accounts. Without these Cookies, the services that You have
asked for
cannot be provided, and We only use these Cookies to provide You
with
those services.
* Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of
cookies
on the Website.
* Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when
You use
the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a
more
personal experience and to avoid You having to re-enter your
preferences
every time You use the Website.
For more information about the cookies we use and your choices
regarding
cookies, please visit our Cookies Policy or the Cookies section of Our
Privacy
Policy.
Use of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~
The Company may use Personal Data for the following purposes:
* To provide and maintain our Service , including to monitor the
usage of
our Service.
* To manage Your Account: to manage Your registration as a user of
the
Service. The Personal Data You provide can give You access to
different
functionalities of the Service that are available to You as a
registered
user.
* For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or
services
You have purchased or of any other contract with Us through the
Service.
* To contact You: To contact You by email, telephone calls, SMS, or
other
equivalent forms of electronic communication, such as a mobile
application's push notifications regarding updates or informative
communications related to the functionalities, products or
contracted
services, including the security updates, when necessary or
reasonable for
their implementation.
* To provide You with news, special offers, and general information
about
other goods, services and events which We offer that are similar
to those
that you have already purchased or inquired about unless You have
opted
not to receive such information.
* To manage Your requests: To attend and manage Your requests to Us.
* For business transfers: We may use Your Personal Data to evaluate
or
conduct a merger, divestiture, restructuring, reorganization,
dissolution,
or other sale or transfer of some or all of Our assets, whether as
a going
concern or as part of bankruptcy, liquidation, or similar
proceeding, in
which Personal Data held by Us about our Service users is among
the assets
transferred.
* For other purposes : We may use Your information for other
purposes, such
as data analysis, identifying usage trends, determining the
effectiveness
of our promotional campaigns and to evaluate and improve our
Service,
products, services, marketing and your experience.
We may share Your Personal Data in the following situations:
* With Service Providers: We may share Your Personal Data with
Service
Providers to monitor and analyze the use of our Service, for
payment
processing, to contact You.
* For business transfers: We may share or transfer Your Personal
Data in
connection with, or during negotiations of, any merger, sale of
Company
assets, financing, or acquisition of all or a portion of Our
business to
another company.
* With Affiliates: We may share Your Personal Data with Our
affiliates, in
which case we will require those affiliates to honor this Privacy
Policy.
Affiliates include Our parent company and any other subsidiaries,
joint
venture partners or other companies that We control or that are
under
common control with Us.
* With business partners: We may share Your Personal Data with Our
business
partners to offer You certain products, services or promotions.
* With other users: If Our Service offers public areas, when You
share
Personal Data or otherwise interact in the public areas with other
users,
such information may be viewed by all users and may be publicly
distributed outside.
* With Your consent : We may disclose Your Personal Data for any
other
purpose with Your consent.
Retention of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The Company will retain Your Personal Data only for as long as is
necessary
for the purposes set out in this Privacy Policy. We will retain and
use Your
Personal Data to the extent necessary to comply with our legal
obligations
(for example, if We are required to retain Your data to comply with
applicable
laws), resolve disputes, and enforce our legal agreements and
policies.
Where possible, We apply shorter retention periods and/or reduce
identifiability by deleting, aggregating, or anonymizing data. Unless
otherwise stated, the retention periods below are maximum periods ("up
to")
and We may delete or anonymize data sooner when it is no longer needed
for the
relevant purpose. We apply different retention periods to different
categories
of Personal Data based on the purpose of processing and legal
obligations:
* Account Information
* User Accounts: retained for the duration of your account
relationship
plus up to 24 months after account closure to handle any post-
termination issues or resolve disputes.
* Customer Support Data
* Support tickets and correspondence: up to 24 months from the
date of
ticket closure to resolve follow-up inquiries, track service
quality,
and defend against potential legal claims
* Chat transcripts: up to 24 months for quality assurance and
staff
training purposes.
* Usage Data
* Website analytics data (cookies, IP addresses, device
identifiers): up
to 24 months from the date of collection, which allows us to
analyze
trends while respecting privacy principles.
* Server logs (IP addresses, access times): up to 24 months for
security
monitoring and troubleshooting purposes.
* Financial and Transaction Data
* Payment information: credit/debit card details are not stored on
Our
servers; they are processed by our Payment Service Providers. We
retain
transaction records (invoice details, purchase history, amounts)
for up
to 10 years from the date of transaction to comply with tax laws
and
financial regulations.
* Billing and invoice records: up to 10 years to meet accounting
and tax
compliance requirements.
Usage Data is retained in accordance with the retention periods
described
above, and may be retained longer only where necessary for security,
fraud
prevention, or legal compliance.
We may retain Personal Data beyond the periods stated above for
different
reasons:
* Legal obligation: We are required by law to retain specific data
(e.g.,
financial records for tax authorities).
* Legal claims: Data is necessary to establish, exercise, or defend
legal
claims.
* Your explicit request: You ask Us to retain specific information.
* Technical limitations: Data exists in backup systems that are
scheduled
for routine deletion.
You may request information about how long We will retain Your
Personal Data
by contacting Us.
When retention periods expire, We securely delete or anonymize
Personal Data
according to the following procedures:
* Deletion: Personal Data is removed from Our systems and no longer
actively
processed.
* Backup retention: Residual copies may remain in encrypted backups
for a
limited period consistent with our backup retention schedule and
are not
restored except where necessary for security, disaster recovery,
or legal
compliance.
* Anonymization: In some cases, We convert Personal Data into
anonymous
statistical data that cannot be linked back to You. This
anonymized data
may be retained indefinitely for research and analytics.
Transfer of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Your information, including Personal Data, is processed at the
Company's
operating offices and in any other places where the parties involved
in the
processing are located. It means that this information may be
transferred to —
and maintained on — computers located outside of Your state, province,
country
or other governmental jurisdiction where the data protection laws may
differ
from those from Your jurisdiction.
Where required by applicable law, We will ensure that international
transfers
of Your Personal Data are subject to appropriate safeguards and
supplementary
measures where appropriate. The Company will take all steps reasonably
necessary to ensure that Your data is treated securely and in
accordance with
this Privacy Policy and no transfer of Your Personal Data will take
place to
an organization or a country unless there are adequate controls in
place
including the security of Your data and other personal information.
Delete Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~
You have the right to delete or request that We assist in deleting the
Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information
about You
from within the Service.
You may update, amend, or delete Your information at any time by
signing in to
Your Account, if you have one, and visiting the account settings
section that
allows you to manage Your personal information. You may also contact
Us to
request access to, correct, or delete any Personal Data that You have
provided
to Us.
Please note, however, that We may need to retain certain information
when we
have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Business Transactions
*********************
If the Company is involved in a merger, acquisition or asset sale,
Your
Personal Data may be transferred. We will provide notice before Your
Personal
Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
***************
Under certain circumstances, the Company may be required to disclose
Your
Personal Data if required to do so by law or in response to valid
requests by
public authorities (e.g. a court or a government agency).
Other legal requirements
************************
The Company may disclose Your Personal Data in the good faith belief
that such
action is necessary to:
* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the
Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability
Security of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The security of Your Personal Data is important to Us, but remember
that no
method of transmission over the Internet, or method of electronic
storage is
100% secure. While We strive to use commercially reasonable means to
protect
Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
------------------------------------------------------------
The Service Providers We use may have access to Your Personal Data.
These
third-party vendors collect, store, use, process and transfer
information
about Your activity on Our Service in accordance with their Privacy
Policies.
Payments
~~~~~~~~
We may provide paid products and/or services within the Service. In
that case,
we may use third-party services for payment processing (e.g. payment
processors).
We will not store or collect Your payment card details. That
information is
provided directly to Our third-party payment processors whose use of
Your
personal information is governed by their Privacy Policy. These
payment
processors adhere to the standards set by PCI-DSS as managed by the
PCI
Security Standards Council, which is a joint effort of brands like
Visa,
Mastercard, American Express and Discover. PCI-DSS requirements help
ensure
the secure handling of payment information.
* iprocess
Their Privacy Policy can be viewed at <https://iprocess.net/
privacy-
policy/>
Children's Privacy
------------------
Our Service does not address anyone under the age of 16. We do not
knowingly
collect personally identifiable information from anyone under the age
of 16.
If You are a parent or guardian and You are aware that Your child has
provided
Us with Personal Data, please contact Us. If We become aware that We
have
collected Personal Data from anyone under the age of 16 without
verification
of parental consent, We take steps to remove that information from Our
servers.
If We need to rely on consent as a legal basis for processing Your
information
and Your country requires consent from a parent, We may require Your
parent's
consent before We collect and use that information.
Links to Other Websites
-----------------------
Our Service may contain links to other websites that are not operated
by Us.
If You click on a third party link, You will be directed to that third
party's
site. We strongly advise You to review the Privacy Policy of every
site You
visit.
We have no control over and assume no responsibility for the content,
privacy
policies or practices of any third party sites or services.
Changes to this Privacy Policy
------------------------------
We may update Our Privacy Policy from time to time. We will notify You
of any
changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our
Service, prior
to the change becoming effective and update the "Last updated" date at
the top
of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any
changes.
Changes to this Privacy Policy are effective when they are posted on
this
page.
Contact Us
----------
If you have any questions about this Privacy Policy, You can contact
us:
* By email: wissahickonmoving@gmail.com